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Customer Reviews – Bite Sized Winning Strategies (2of10)
Customer Reviews - How to win at the reputation game. Customers trust reviews above promotional material and nothing you can do will change this. Reviews are extremely important for your sales, over...
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How To Manage Your Online Reputation – Part 1
Iain shares some thoughts on the best ways to engage with your customers online and how to turn good service into sales. Everyone seems to be talking about ORM. You could even say that right now ORM...
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